What should I do if I think there’s an electrical fault?

An electrical fault can escalate quickly. If it is not dealt with in the right way it can pose significant risks to you and those around you.

If you smell burning and there’s smoke coming from your fuse board, lights, sockets or any of your appliances, call Emergency Services on 999 immediately.

For advice about electrical safety, visit Electrical Safety First.

Faulty sequence

If you think your electrical appliance is not working correctly or you suspect there is a fault, disconnect the appliance immediately.

You will then need to refer to the manufacturers product guide, these can sometimes be found online.  In the guide you can find out more about troubleshooting, warranty and your rights to repair or return the product.