How can I get in touch with Fosse Energy?

You can contact us by phone, email or you can write to us.

By phone

For phone enquiries you can contact our customer services team for free on 0800 141 2001. Usual operating hours are:

Monday – Friday 8am-8pm
Saturday 9am -5pm

Operating hours over the festive period are:

Monday 23rd December – 8am – 8pm
Tuesday 24th December – 9am – 5pm
Wednesday 25th December – closed
Thursday 26th December – closed
Friday 27th December – 9am – 5pm
Saturday 28th December – 9am – 5pm
Sunday 29th December – closed

Monday 30th December – 8am – 8pm
Tuesday 31st December – 9am – 5pm
Wednesday 1st January – closed
Thursday 2nd January – 8am – 8pm
Friday 3rd January – 8am – 8pm
Saturday 4th January – 9am – 5pm
Sunday 5th January – 9am – 5pm

By email

You can contact us online any time or email us directly at and we’ll usually respond within five working days. We’re happy to provide free help and advice whenever you need it.

By mail

You can write to us about your general enquiry or if you want to know something specific, at this address:

Fosse Energy, PO Box 10461, Nottingham, NG1 9JS

For Press and Media enquiries, please use the contacts below and we’ll get back to you:

Leicestershire County Council
Phone: 0116 305 6274

Leicester City Council
Phone: 0116 454 4150