How will I be charged for my energy supply?
Charges that apply to your tariff are explained in your welcome pack, which you’ll receive when you first join us.
Our tariffs are made up of a standing charge (a fixed daily amount) and a unit rate (an amount per unit of gas or electricity that you use).
If you’re on one of our Fosse-fixed tariffs, your welcome pack will tell you when the fixed-price term ends.
On our variable tariffs your charges can go up or down but you’ll always know about these changes in advance.
We’ll also include this information on every bill or statement that we send to you.