Where can I go for independent support?

If you’re having trouble paying your bills, these organisations can give help and advice:

  • National Debtline is a free service offering debt advice. Call Monday to Friday from 8am to 6pm, or Saturday from 9.30am to 1pm on 0808 808 4000.
  • Citizens Advice is a free advice service for consumers. Citizens Advice England can be contacted on 03444 111 444 and Citizens Advice Wales can be contacted on 03444 772020. Phone calls to  CAB England and Wales cost the same as calling 01 and 02 numbers. Calls to CAB Scotland are free on 0808 800 9060.
  • Money Advice Trust is a charity that helps people to tackle debts and manage their money wisely.
  • StepChange is a charity offering free advice to help people overcome their debt problems. Call 0800 138 1111.