Register
Make a payment

My Account

About Us
Home Energy
Contact Us

Home Your rights

Help and Advice

Help and advice from the Fosse Energy team

Choose a category

Pay As You Go
Bills and payment
In an emergency
Joining us
Independent help and support
Making a complaint
Meter readings
Useful documents
Warm Home Discount Scheme
Your account
Your rights
Most common questions
Smart Meter Support
Our fuels

Answers for: Your rights

What are my rights as an energy customer?

Can't find an answer? Why not give our team a call on 0800 141 2001

Related content

We are committed to getting you low cost energy

Smell Gas?

If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

Get a quote today

Find out more

About Us
Home Energy
Energy Saving Tips
Make a Payment
Our Tariffs
Contact Us

0800 141 2001

Monday - Friday: 8am - 8pm
Saturday: 9am - 5pm

Need help?

Contact Us
Help and advice
Make a complaint

Useful links

Make a Payment
Register
Login

Get a quote

Home

Emergency contact

If you can smell gas or think you may have a leak, call the 24-hour National Gas Emergency Service on 0800 111 999.

Terms & Conditions
Privacy Policy
Sitemap
Cookies
Accessibility

© Fosse Energy is a partnership between Leicestershire County Council, Leicester City Council and Robin Hood Energy Limited, registered in England and Wales. Company Number: 08053212. Registered Office: Loxley House, Station Street, Nottingham, NG2 3NG. VAT Number: 204 8309 29.