How can we help you?

We have lots of helpful information in the Help and Advice section where you will find hints, tips and detailed information to help answer most questions.

Please get in touch if you have any queries or complaints and we will be happy to help you out with the information that you need.

Phone: 0800 141 2001

Lines open 8am – 8pm Mon-Fri, 9am-5pm Saturday

Postal address:
Fosse Energy
Customer Service
PO Box 10461
Nottingham NG1 9JS

Please include your name, address and account number on all correspondence that you
send us.

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Call us free today 0800 141 2001

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Gas emergencies

If you smell gas, or think you have a gas leak, please call the Gas Emergency Services
immediately on 0800 111 999 (24 hour emergency line).

Electricity emergencies

Your electricity network operator looks after the safety and security of your electricity

To find your local Electricity Distribution Network visit